Top: Computers: Software: Help_Desk:

See also:

• Business: Business Services: Quality Control and Tracking: Software  (103)
• Computers: Software: Configuration Management: Bug Tracking  (118)

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• Auratech Software - Australian based company that provides the Client Integrated Support System.
• Control-F1 - Provides enterprise solutions for live and automated support.
• Double IS - Software enabling facility's managers to track work orders (SLAs, KPIs), room booking (catering, AV equipment, visitors) and building maintenance (PPM).
• Easy Access Help Desk - Offers help desk software applications for businesses, software support, and call center solutions.
• The Help Desk Software Guide - Evaluation criteria, market reviews and information on choosing a help desk software solution.
• Help Desk Software World - An introduction to help desk software and services. Also includes downloadable resources.
• HelpDesk Software Center - Software information, screenshots and a downloadable trial version of a widely used solution.
• HelpDeskPro - Customer support software to aid any business.
• HelpTrac - Complete help desk and customer support system that tracks problems and solutions, prioritizes tasks, and analyzes technician efficiency.
• Home Run Help Desk - The Microsoft Access-based call ticket application for small businesses and workgroups.
• ieComputerSystems - Specialises in helpdesk software, software development and IT consultancy services.
• Induction To Help Desk Software - An introductory presentation on help desk software: Past, Present and Future.
• Internet Software Sciences - A turn-key, customizable help desk for both IT and customer support. A free 3 user download version is available.
• Kemma Software - The BridgeTrak Suite is versatile and scalable help desk and tracking software used to track calls, problems or software bugs/defects. Available for Windows and Web.
• Langley Computer Services - UK based company offersHelp+ Helpdesk Software for Windows 95 and Windows NT.
• LBE Helpdesk - Designed to run on the desktop or the web, as well as integrate with e-mail applications.
• The Management and Help Desk Community - A portal of news, information and interactivity for both help desk software and management issues
• Managing The Help Desk - Help desk software and supporting requirements, explained from a management perspective.
• NetKeeper - A leading provider of help desk, CRM, call center and network management software solutions for the LAN /WAN and Internet.
• PRD Software - Provides HelpMaster Pro help desk software to log, track and resolve support issues for windows 9x/NT
• SCM SQL - Describes an enterprise-level CRM Help Desk solution that covers multiple customer care disciplines.
• SDS HelpDesk Solutions - Provides incident logging and tracking, profiles, contract and warranty management, time tracking, knowledge base, search and reporting capabilities.
• Softopia - Offers iTrack, is a support tool used to track and resolve support calls, e-mails and user inquiries. Includes a Windows client and a web interface.
• Vertical Solutions Inc. - Develops and implements customer service, help desk and sales force automation software.
• Wickett Software - Provides both local software and web-based helpdesk software with Microsoft Access and SQL integration.
• WinHelpDesk - Windows-based help desk software. Includes documentation management services and customer request services.
• World Web Dynamics - Live Demo of help desk software, including specific offerings for school districts.